Privacy Policy

1. Introduction

House of Spells Marketplace ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.

By using our service, you agree to the collection and use of information in accordance with this policy. We comply with the California Consumer Privacy Act (CCPA) and other applicable US data protection laws.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Country and location information
• Phone number and WhatsApp number (if provided)
• Preferred communication method
• Payment and billing information
• Shipping addresses
• Account preferences and settings

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

• IP address and geolocation data
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our services
• To process transactions and manage orders
• To communicate with you about your account and orders
• To send marketing communications (with your consent)
• To personalize your experience
• To detect and prevent fraud
• To comply with legal obligations
• To analyze usage patterns and improve our platform

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

4.1 Types of Cookies

• Essential Cookies: Required for the website to function. These cannot be disabled.